Staff in Action

Customer Experience is a Hub of Activity!

All work orders and follow-up information flow through the Customer Experience Center. You can feel the charge in the air from all of the moving parts being put into place as this group takes information from customers and ensures it goes to the right technician quickly.

Campus Teams Coordinate on Medical Sciences

This past summer, Facilities Management (FM) completed what was a year-long project that included Building Maintenance Services (BMS), Utilities, Energy & Engineering, Transportation Services construction, Design, and Construction Management (DCM), and a contractor at the Med Sci D building.

CEC Utilizes FacilitiesLink and You Should Too!

From unknown room numbers to class schedules to contact information, the CEC has a resource that can solve even the toughest mysteries to get technicians to the right locations at the right times. That resource is FacilitiesLink.

Custodial Equipment Innovations Save Time

You may notice several new tools around campus that are helping Custodial Services improve service levels. Seeking inventive ways to meet the needs of the campus is a key focus of Custodial Services, especially with the additional cleaning requirements prompted by the COVID-19 pandemic. The use of new equipment, including robot floor scrubbers, new paper towel dispensers, and touchless restroom cleaners, is one way that the custodial team has proven to find innovative solutions to new challenges. 

Customer & Employee Feedback Key to Success!

 

Understanding how people use dashboards and tools has provided Facilities Management (FM), Energy & Engineering’s Kiernan Salmon with a new perspective on the design and usability of products. As Kiernan understands more, she is able to build tools that give FM staff valuable insight that allows us to provide better customer service to the UC Davis campus. 

Bringing PG&E Smart Lab Projects to UC Davis

This summer, two buildings: Earth & Physical Sciences (EPS) and Sciences Laboratory, worked with FM: Energy & Engineering to pilot a Smart Labs program.  Smart Labs is a utility incentive program through Pacific Gas & Electric (PG&E), which provides funding for implementing energy-saving solutions in laboratory buildings within the PG&E service area. Completion of this program will result in safer labs, fewer carbon emissions from reduced energy use, and lower utility bills.

Innovation Increases Revenue for UC Davis

After UC Davis took over the Renewable Energy Anaerobic Digester (READ) Biodigester facility in 2017, staff ramped up efforts to increase usage of the facility. They started by investigating removing ammonia from the digestate (the material remaining after the anaerobic digestion of a biodegradable).

Hanging Emitter Lines Saves Water

This past March and April, water conservation projects were completed by the Facilities Management Plumbing Shop in TB 183, Poultry House X, and Poultry House Y room 3. The team installed new water emitter systems in the three buildings. The new systems provide water when it is needed by the animals, rather than water constantly flowing. James Medeiros, Gary Fitzpatrick, Chris Persons from the Plumbing Shop worked to install this new system. It took some planning and creative thinking to route and support these lines systems.

Shields Library is LEED Gold Certified

We are proud to announce Shields Library is officially certified as a LEED Green Building! As of May 2021, Shields earned the LEED Gold Certification in the Existing Buildings: Operations & Management category with 73 out of 110 total points.