Under the umbrella of Facilities Management's Support Services, the Customer Experience Center supports our campus customers by monitoring campus alarms, notifying facility managers of building utility shutdowns and processing all work order requests. Our mission is to provide our campus customers with the highest standards of communication and customer satisfaction.
Contact us at 530-752-1655 or facilities@ucdavis.edu
When submitting a work request, please provide the following information:
- Specific location
- Description of the problem
- Contact information
- Department Name
- Departmental Account Number
Examples of items we can help you with:
- Who do I contact if there is damage to a building?
- Who should I contact regarding lighting issues?
- Who do I contact for a pest issue? or an unwanted or dead animal in my building?
- Who do I contact for urgent cleaning needs?
- What do I do if my elevator stops working?
- What should I do when I see lights left on during the day, or when offices are not occupied?
- Where do I report graffiti?
- How do I report a safety issue such as a gas or water leak?
- How do I report a power outage?
Key Control Managers
Review the responsibilities and related UCD policies, and request updates to the Key Control Manager list.
Shutdown Notifications
View the scheduled upcoming shutdown notifications and sign up to receive email notifications.