Under the umbrella of Facilities Management's Support Services, the Customer Experience Center supports our campus customers by monitoring campus alarms, notifying facility managers of building utility shutdowns and processing all work order requests. Our mission is to provide our campus customers with the highest standards of communication and customer satisfaction.
Contact us at 530-752-1655 or facilities@ucdavis.edu
When submitting a work request, please provide the following information:
- Specific location
- Description of the problem
- Contact information
- Department Name
- Departmental Account Number
Examples of reasons to contact us:
- damage to a building
- lighting issues
- a pest issue or an unwanted or dead animal in a building
- urgent cleaning needs
- elevator stops working
- lights left on during the day, or when offices are not occupied
- report graffiti
- report a safety issue such as a gas or water leak
- report a power outage
Key Control Managers
Review the responsibilities and related UCD policies, and request updates to the Key Control Manager list.
Shutdown Notifications
View the scheduled upcoming shutdown notifications and sign up to receive email notifications.