Our team of technicians are responsible for various types of maintenance, repair, and other corrective services. These range from roof repairs, to high voltage electrical work, flooring and more. Organizing and tracking these tasks is a big job, so all work requests are separated into categories, tasks, and projects. So, what's the difference? A task is a single craft ticket that can be associated with a project or simply standalone. A task will only require one department and pertains to a single type of craft, such as flooring or painting and billed using one account number.